Accenture Walk In Drive 2024 for Customer Support Associate

Accenture Walk In Drive 2024 for Customer Support Associate  Position | Accenture Freshers Recruitment Drive 2024 | Off Campus Jobs

Job Role	Customer Support Associate
Job Type	Full Time
Experience	Freshers
Qualifications	Any Degree
Salary	Not Specified
Job Location	Mumbai, Maharashtra, India
Walk In Date	5th July 2024

Accenture Off Campus Walk In Drive 2024 for Customer Support Associate | Accenture Walk In Freshers Recruitment 2024

About Company:

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With 505,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises.

Name Of Organization:

Accenture

Job Description for Accenture Off Campus Drive 2024 for Customer Support:

• Accenture off campus drive 2024 hiring freshers for Customer Support Associate position
• You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
• You will also be responsible for closing the fault and complaints within SLA&apos.
• You will be working as a part of IT Help desk team assisting in application related technical issues.
• You will be responding to the incidents / issues reported by customer predominantly through voice Interaction and through email,web tickets & remote support.
• This role is aligned to our Customer Service Technology Support team which works on providing technical assistance on the use of specific systems, software and infrastructure and in troubleshooting of technical problems.

Roles and Responsibilities for Accenture Off Campus Drive 2024 for Customer Support Associate:

• In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
• Your expected interactions are within your own team and direct supervisor.
• You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments.
• The decisions that you make would impact your own work.
• You will be an individual contributor as a part of a team, with a predetermined, focused scope of work.
• Please note that this role may require you to work in rotational shifts

Qualifications required for Accenture for IT Help Desk Position:

Degree

• Any Degree

Accenture Off Campus Walk In Venue 2024:

Interview Date:📅 5th July 2024

Interview Time:🕙 11:00 AM to 03:00 PM

Interview Location:📍MDC2B, Ground Floor, Godrej Boyce Complex, Off Lbs Marg, Vikhroli (West), L. B. S. Marg, Vikhroli (W), Mumbai, Maharashtra 400079.

Skills required for Accenture Off Campus Drive 2024 for Customer Support:

• High level attention to details Fluency in English Skilled in using basic MS Office applications. Experienced in MS Excel.
• knowledge with computer peripherals (speakers, Printer, software and hardware issue management).

Important Note:

• Please note this role may require you to work in rotational shifts.

How to apply Accenture Off Campus Drive 2024 for the role of Customer Support Associate?
Check Below For Accenture Customer Support Associate Position Apply Link

Accenture Walk In Drive 2024 for Customer Support Associate Position | Accenture Walk In Freshers Recruitment 2024 | Off Campus Jobs

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