HCL Walk In Drive 2024
HCL Technologies Walk In Drive 2024 for BPS Position | HCL Freshers Recruitment 2024 | HCL Freshers Drive 2024 | Off Campus Jobs


Job Role Customer Service Representative
Job Type Full Time
Experience Freshers
Qualifications Any Degree
Year of Passing Any
Salary ₹2,00,000/- per annum
Job Location Lucknow, Uttar Pradesh, India
Last Date 27th - 31st May 2024

HCL Walk In Drive 2024 for Customer Service Representative Position | HCL Freshers Recruitment Drive 2024


About Company:

HCL Technologies is an Indian multinational technology company that specializes in information technology services and consulting, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise

Name Of Organization:

HCL Technologies

Job Description for HCL Technologies Off Campus Drive 2024:

  • HCL Technologies Off Campus Drive 2024 hiring freshers for Customer Service Representative Position
  • Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK customers.

Roles and Responsibilities for HCL BPS Position 2024:

  • Answer all inbound queries as per call flow procedure.
  • Adherence to process to ensure high quality and customer service.
  • Follow escalation procedures for issues uncontrollable at agent level First call resolution.
  • Break schedule adherence.
  • Involvement in motivational activities, implementing feedback given during monitoring sessions.
  • Updating various logs like escalation log, complaint tracker etc.
  • Ensuring data security - proprietary data of customers

Eligibility Criteria for HCL Off Campus Drive 2024:

  • Any Grad can apply (No Current Batch Regular Students / No Law Graduate).
  • Shifts - 24* 5 (Night Shift)
  • 5 days working - (Saturday & Sunday Off)

Qualifications required for HCL Off Campus Drive 2024:

Degree
  • Any Graduate

HCL Off Campus Walk In Venue 2024:

Interview Date:📅 27th - 31st May 2024

Interview Time:🕙 11:00 AM to 04:00 PM

Interview Location:📍HCL Technologies, Village Kanjehara & Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002. Take Entry from Gate No.1.

Selection Process for HCL Walk In Drive 2024:

  • Round 1: HR Screening
  • Round 1: Written Test related to Case Studies / Emails.
  • Round 2: Operations Interview

Skills required for HCL Technologies Off Campus Drive 2024:

  • Excellent communication skills - both verbal and written - with a professional telephone etiquette
  • Helpful, empathetic, and enthusiastic about customer service
  • Freshers in UK Inbound calling preferably in Banking domain

How to apply for HCL Technologies Off Campus Drive 2024 for the role of Customer Service Associate?
Check Below For HCL Customer Service Representative Position Apply Link

HCL Walk In Drive 2024 for Customer Service Representative Position | HCL Freshers Recruitment 2024 | Off Campus Jobs



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