Infosys Off Campus Recruitment Drive 2023 for Service desk & Customer Service Position | Infosys Freshers Drive 2023 | Off Campus Jobs
| Job Role | Service Desk/Customer Service |
| Job Type | Full Time |
| Experience | 0-2 Years |
| Salary | Not Disclosed |
| Qualification | Any Degree |
| Job Location | Bangalore, Karnataka, India |
| Interview Location & Timing | Check Below |
Infosys Walk In Drive 2023 for Service Desk & Customer Service Position | Infosys Freshers Walk In Drive 2023
About Company :
Infosys Limited, is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. The company is headquartered in Bangalore, Karnataka, India. Infosys is the second-largest Indian IT company after Tata Consultancy Services by 2017 revenue figures and the 596th largest public company in the world based on revenue
Name Of Organization :
Infosys
Job Description for Infosys Off Campus Drive 2023:
- Infosys Off Campus Freshers Drive 2023 Hiring For Service desk & Customer Service position
- Basic knowledge in Service Desk/ Tech support process / Cloud Computing Process/Voice Support
- Excellent communication skills – C1 equivalent proficiency
| Note: Make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume. |
Roles and Responsibilities for Infosys Off Campus Drive 2023:
- Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.
- Maintain response and resolution speed as defined by SLOs
- Keep high customer satisfaction scores and follow quality standards in 90% of cases.
- Use existing knowledge base to provide a customer facing root cause assessment.
- Provide customer facing bug progress summary using available tools and platforms.
- Handle escalations raised by customers and partners.
- Handle consults from the lower tier to assist in case resolution
- Good presentation and client Interfacing skills
- Ability to identify process improvement ideas, mentor team members on implementing improvement ideas/Six sigma/lean projects
- Confidently communicates current performance and improvement ideas with client
Qualifications required for Infosys Off Campus Drive 2023 for Service desk & Customer Service:
Infosys Customer Service (CS) Role:
Degree- Any Graduate Degree
Infosys Walk In Interview Location 2023:
Interview Date:📅 15th November 2023
Interview Time:🕙 10:00 AM to 1:00 PM
Interview Location:📍Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka - 560078
Landmark: Near Sindoor Convention Hall
Interview Time:🕙 10:00 AM to 1:00 PM
Interview Location:📍Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka - 560078
Landmark: Near Sindoor Convention Hall
Things to remember Before visint for Infosys Walk-In Drive 2023:
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols
- Please carry Headset/Earphone
- No person apart from candidate will be allowed to the interview venue.
- Carry 2 Copies of print out your updated resume
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Semester Wise Marksheet, CMM. Provisional and Original Degree)
Important Note:
- Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
- Use below link to apply and register your application.
- Please mention Candidate ID on top of the Resume
- Do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance.
How to apply for Infosys Off Campus Drive for 2023 for Service desk & Customer Service?
Check Below For Infosys Service desk & Customer Service Position Apply Link
Infosys Off Campus Drive 2023 for Service desk & Customer Service Position | Infosys Off Campus Drive 2023 | Off Campus Jobs
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