Infosys Off Campus Drive 2023
Infosys Off Campus Recruitment Drive 2023 for Service desk & Customer Service Position | Infosys  Freshers Drive 2023 | Off Campus Jobs


Job Role Service Desk/Customer Service
Job Type Full Time
Experience0-2 Years
SalaryNot Disclosed
Qualification Any Degree
Job LocationBangalore, Karnataka, India
Interview Location
& Timing
Check Below

Infosys Walk In Drive 2023 for Service Desk & Customer Service Position | Infosys Freshers Walk In Drive 2023


About Company :

Infosys Limited, is an Indian multinational corporation that provides business consulting, information technology and outsourcing services. The company is headquartered in Bangalore, Karnataka, India. Infosys is the second-largest Indian IT company after Tata Consultancy Services by 2017 revenue figures and the 596th largest public company in the world based on revenue

Name Of Organization :

Infosys

Job Description for Infosys Off Campus Drive 2023:

  • Infosys Off Campus Freshers Drive 2023 Hiring For Service desk & Customer Service position
  • Basic knowledge in Service Desk/ Tech support process / Cloud Computing Process/Voice Support
  • Excellent communication skills – C1 equivalent proficiency

Note: Make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume.

Roles and Responsibilities for Infosys Off Campus Drive 2023:

  • Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.
  • Maintain response and resolution speed as defined by SLOs
  • Keep high customer satisfaction scores and follow quality standards in 90% of cases.
  • Use existing knowledge base to provide a customer facing root cause assessment.
  • Provide customer facing bug progress summary using available tools and platforms.
  • Handle escalations raised by customers and partners.
  • Handle consults from the lower tier to assist in case resolution
  • Good presentation and client Interfacing skills
  • Ability to identify process improvement ideas, mentor team members on implementing improvement ideas/Six sigma/lean projects
  • Confidently communicates current performance and improvement ideas with client

Qualifications required for Infosys Off Campus Drive 2023 for Service desk & Customer Service:

Infosys Customer Service (CS) Role:

Degree
  • Any Graduate Degree

Infosys Walk In Interview Location 2023:

Interview Date:📅 15th November 2023

Interview Time:🕙 10:00 AM to 1:00 PM

Interview Location:📍Infosys BPM Limited., #785, Ground Floor Axis Sai Jyoti, 15th Cross 100 Feet Road, Sarakki, 1st Phase J P Nagar, Bengaluru, Karnataka - 560078

Landmark: Near Sindoor Convention Hall

Things to remember Before visint for Infosys Walk-In Drive 2023:

  • Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
  • would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
  • Please wear masks, & follow Covid protocols
  • Please carry Headset/Earphone
  • No person apart from candidate will be allowed to the interview venue.
Documents to Carry:
  • Carry 2 Copies of print out your updated resume
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents needs to be available for verification. (10th, 12th, Graduation(Semester Wise Marksheet, CMM. Provisional and Original Degree)

Important Note:

  • Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.
  • Use below link to apply and register your application.
  • Please mention Candidate ID on top of the Resume
  • Do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance.

How to apply for Infosys Off Campus Drive for 2023 for Service desk & Customer Service?
Check Below For Infosys Service desk & Customer Service Position Apply Link

Infosys Off Campus Drive 2023 for Service desk & Customer Service Position | Infosys Off Campus Drive 2023 | Off Campus Jobs



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Infosys Walk-In Drive 2023 - Service desk & Customer Service

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