IT Operations Management-Administrator
Wipro Off Campus  Recruitment Hiring Freshers For IT Operations Position | Wipro Freshers Drive 2021 | Wipro Hiring Freshers For BE/ BTech/ BSC/ BCA
 

Job Role IT Administrator
Experience 0-1 Years
Qualification B.E/ B.Tech/ BCA/ BSc
Job Location Mysore, India
Last date Before Link Expires



ABOUT COMPANY
Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 175,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

NAME OF ORGANIZATION
Wipro

Job Description :
  • Desktop Support-L1 (Mandatory)As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. 
  • Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. 
  • Timely escalation of incidents to higher levels when required. 
  • Log file monitoring for errors. 
  • Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement



Roles and Responsibilities :
  • Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. 
  • Timely escalation of incidents to higher levels when required. 
  • Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. 
  • Follow quality / security process defined for the engagement

Skills Required :
  • Desktop Support-L1


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