Tech Mahindra Off Campus Drive 2023 for Freshers

Tech Mahindra Off Campus Drive 2023 for Customer Service Associate Position | Tech Mahindra Freshers Drive 2023 | Off Campus Jobs

Job Role	Customer Service Associate
Job Type	Full Time
Experience	Freshers/Experienced
Qualification	Any Degree
Salary	₹2,50,000-₹3,50,000/- per annum
Year of Passing	Any
Job Location	Hydrebad, Telangana, India
Walk In Date	1st December 2023

Tech Mahindra Off Campus Drive 2023 for Customer Service Executive Position | Infosys Freshers Drive 2023

About Company:

Tech Mahindra Limited is an Indian multinational subsidiary of the Mahindra Group, providing information technology (IT) services and business process outsourcing (BPO) to companies in various  markets. Tech Mahindra Limited is an expert in digital transformation, consulting and business re-engineering solutions and is a part of the Mahindra Group company.

Name Of Organization:

Tech Mahindra

Job Description for Tech Mahindra Customer Service Position 2023:

• Tech Mahindra Off Campus Drive 2023 hiring freshers for Customer Service Associate Position
• Handling customer queries on Web Chat, E-mails and Social Media
• Educate current and potential customers with product and service information
• Maintain accurate customer records
• Identify and escalate priority issues to the Team Leader and Ops Team
• Actively participate in team meetings

Roles and Responsibilities for Tech Mahindra Customer Service Associate:

• Handle all queries in a polite, professional manner
• Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
• Educate customers on services and processes
• Escalate any issues to the Team Leader
• Achieve agreed KPIs and Objectives
• Adhere strictly to shift schedules
• Adhere to laid down internal policies, procedures and processes
• Work collaboratively with the team

Eligibility Criteria for Tech Mahindra Off Campus Drive 2023:

• Under Graduate and Graduate both can apply.
• Freshers & experienced both can apply.
• 5 Days working with rotational shifts & rotational Week-off.
• Immediate joiners required
• Candidate should be willing to work from office.

Qualifications required for Tech Mahindra for Customer Service Associate Position:

Degree

• Any Degree

Selection Process for Tech Mahindra Customer Service Executive:

• Round 1: HR round
• Round 2: Email Writing
• Round 3: OPS Round
• Round 3: Versant test
• Round 4: Client Round Video Call

Tech Mahindra Walk In Interview Location 2023:

Interview Date:📅 9th August - 18th August 2023

Interview Time:🕙 9.00 AM - 1.00 PM

Interview Location:📍 Tech Mahindra Info City Gate No 2 -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081.

Tech Mahindra Walk In Location 2023:

Interview Date:📅 1st December 2023

Interview Time:🕙 10:30 AM to 1:30 PM

Interview Location:📍Survey No. 62, TMTC SEZ, 1 A, Qutubullapur Mandal, Bahadurpally, Hyderabad, Telangana 500043

Skills required for Tech Mahindra Customer Service Executive Position 2023:

• Good communication skills required.
• Resolve e-commerce customer queries
• Ensure customer satisfaction by providing solutions to their problems

Important Note:

• Cab Facilities ( Both Pickup & Drop)
• Looking for immediate joiners

How to apply for Tech Mahindra Off Campus Drive 2023 for the role of Customer Service Executive?

Check Below For Tech Mahindra Customer Service Executive Position Apply Link

Tech Mahindra Off Campus Drive 2023 for Customer Service Executive Position | Tech Mahindra Freshers Drive 2023 | Off Campus Jobs

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