Amdocs Off Campus Drive 2024
Amdocs Off Campus Drive 2024 for Technology Engineer - IT Professional Position | Amdocs Freshers Drive 2024 | Amdocs Recruitment 2024 | Off Campus Jobs

Job Role Technology Engineer - IT
Experience 0-6 Months
Job Type Full Time
Qualification BE/BTech/MCA
Year of Passing 2023
Salary Not Disclosed
Job Location Pune, Maharashtra, India
Last date Before Link Expires

Amdocs Off Campus Drive 2024 for IT Professional - Windows /OS | Amdocs Freshers Drive 2024 | Off Campus Jobs

About Company:

Amdocs is a multinational corporation that was founded in Israel and currently headquartered in Chesterfield, Missouri, with support and development centers located worldwide. The company specializes in software and services for communications, media and financial services providers and digital enterprises. Responsible for designs, develops, modifies, debugs and/or maintains software systems, Serves as an expert on specific modules, applications or technologies, and deals with complex assignments during the application development and support  life cycle.

Name Of Organization:


Job Description for Amdocs Off Campus Drive 2024 for IT Professional:

  • Amdocs Off Campus Drive 2024 Hiring Freshers For Technology Engineer - IT Professional Position
  • Provide support to Amdocs internal users for IT related support
  • Knowledge to support various Desktop and Laptop models available in Amdocs

Roles and Responsibilities for Amdocs IT Engineer Position 2024:

  • Image Amdocs Laptops and desktops with the Amdocs image
  • Should use the internal CRM application to log new cases & update progress on existing cases in a timely manner
  • Knowledge to support windows related issues escalated by Remote Support
  • Manage ServiceNow incident and request workflows by taking ownership, prioritizing incoming work, and delivering services meeting defined Service Level Agreement (SLA) timelines
  • Resolve and respond to user questions received via ServiceNow, email or other collaboration methods meeting defined OLA and SLA
  • Use technical knowledge bases(internal & external) to resolve technical issues & collaborate on issues with relevant teams as required
  • Support meeting/conference room IT infrastructure
  • Vendor management – Deal with various desktop/laptop vendor to support existing requirements and plan for future requirements.
  • Initiate procurement requirements for new PC/Laptop devices to support existing and growth requirements
  • Need to be on call after office hours and during weekends for any major disruptions in IT Service
  • Document new procedures as well as maintain documentation on troubleshooting and technology, contribute to the knowledge base as required
  • Collaborate effectively and closely with end users, IT stakeholders

Eligibility Criteria for Amdocs Off Campus Drive 2024 for IT Engineer:

  • BE/BTech/MCA
  • Percentage criteria : Throughout 60% (10th,12th,Diploma & UG Aggregate 60%)
  • 2023 Passout - FullTime

Qualifications required for Amdocs Off Campus Drive 2023 for Software Engineer:

  • BE
  • BTech
  • MCA
  • Computer Science
  • Information Technology or equivalent

Skills required for Amdocs IT Engineer Position 2024:

Required Skills/Domain Knowledge
  • Must have minimum 0 - 6 months - technical support experience
  • Excellent communication skills
  • Knowledge to remote support tools like Windows Messenger, RDP, Net Meeting, SCCM          
  • Excellent knowledge of PC & laptop hardware    
  • Expert knowledge of Windows7, Windows 10 operating system.&  Mac OS
  • Intermediate knowledge of Windows Exchange messaging system
  • Intermediate knowledge of backup systems like OneDrive, Druva.
  • Intermediate knowledge of O365.

Preferred Skills/ Domain Knowledge
  • Windows System Administration. (Windows 7, Windows 10)
  • PC/Laptop support  
  • Hardware knowledge of laptop, Desktop, printer
  • Good knowledge of MS suite of products like MS 365
  • Excel knowledge for reporting.

Required Behavioral Competencies
  • Ability to work in a team & communicate with team members for either guidance at work or for sharing own expertise
  • Good collaboration skills to achieve the stated objectives
  • Excellent English communication skills
  • Patient with customers
  • Have an ownership mentality to resolve issues on own or with the help of others
  • Be a self-starter and the work minimal remote assistance
  • Come up with ideas, solutions to implement new services to enhance customer satisfaction

Perks and Benefits at Amdocs:

  • Treat yourself with generous holidays gifts from Amdocs
  • Access tons of complementary learning and upskilling programs to stay on top of what's new in your field
  • Enjoy our generous paid parental leave policy
  • Enjoy a wide range of fun company activities for you and your family
  • Secure your and your family's future with Life and Disability insurance
  • Take paid time off to volunteer for the causes that you're passionate about
  • Explore internal mobility opportunities. Experience different roles within Amdocs
  • Stay grounded with wellbeing and mediation courses, lectures and self-development tools

How to apply for Amdocs Off Campus Drive 2024 for IT Engineer Position?
Check Below For Amdocs IT Engineer Position Apply Link
Amdocs Off Campus Drive 2024 for IT Engineer Position | Amdocs Freshers Drive 2024 | Amdocs Freshers Recruitment 2024 | Off Campus Jobs

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Amdocs Off Campus Drive 2024 for Technology Engineer

1 comment:

  1. Amdocs is a global software and services provider that specializes in customer experience solutions and services for communications, media, and entertainment industries. They often conduct off-campus drives for freshers, which are recruitment events aimed at hiring recent graduates or individuals with minimal work experience.