Freshworks Off Campus Drive 2023
Freshworks Off Campus Drive 2023 for Graduate Trainee - Customer Success Position | Freshers Freshers Drive 2022 | Off Campus Jobs


Job Role Graduate Trainee - Customer Success
Job Type Full Time
Experience Freshers
Qualification Any Degree
Year Of Passing 2022/2023
Salary Not Disclosed
Job Location Chennai, Tamil Nadu, India
Last date Before Link Expires

Freshworks Off Campus Drive 2023 for Graduate Trainee Position | Freshworks Freshers Drive 2022


About Company:

Freshworks provides innovative customer engagement software for businesses of all sizes, making it easy for teams to acquire, close, and keep their customers for life. Freshworks SaaS products provide a 360-degree view of the customer, are ready to go, easy to use, and offer quick return on investment. Headquartered in San Mateo, California, Freshworks's 3000+ team members work in offices throughout the world. The company counts 40,000+ paying customers in its customer-for-life community around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba, Sling TV, and Cisco.

Name Of Organization:

Freshworks

Job Description for Freshworks Graduate Trainee Position 2023:

  • Fresherworks Off Campus Drive 2023 Hiring freshers for Graduate Trainee - Customer Success Position
  • The customer support team takes care of technical account management for all our customers.
  • They help troubleshoot and resolve issues that customers might have and provide assistance as and when required.
  • Anyone who likes to troubleshoot, get to the root cause and solve problems and helping customers resolve their issues are a natural fit for the customer support team.

Roles and Responsibilities for Freshworks Customer Success 2023:

  • Clear, concise, and effective written and oral communication skills.
  • Empathy towards customers and understanding their needs.
  • Ability to thrive in a fast-paced performance-driven environment.
  • Interest, curiosity and openness to learning new technologies.
  • Flexibility in working in different rotational shifts/regions/markets. This is absolutely mandatory because shifts and regions will be allocated based on business requirements.
  • Prior internship experience in B2B or product companies in any of these domains is an added bonus.
  • No standing arrears

Eligibility Criteria for Freshworks Off Campus Drive 2023 for Graduate Trainee:

  • Freshworks is looking to hire smart, determined and passionate students who graduated during 2022/2023 with 0-6 months work experience for our customer support team.

Qualifications required for Freshworks Off Campus Drive 2023:

Degree
  • Any Degree

Skills Required for Freshworks Graduate Trainee Position 2023:

  • Proven track record of establishing themselves as a strategic trusted advisor to clients
  • Must be able to take complex client and vendor concepts and articulate them to an audience of varying perception levels
  • Very Strong written and verbal presentation/communication skills (ESSENTIAL)
  • Self-starter who can own ongoing customer success of both large and small clients
  • Ability to report and share client’s status on a timely/pre-defined interval
  • Bachelor's Degree in Computer Science + Business Education preferred

How to apply for Freshworks Off Campus Drive 2023 for the role of Graduate Trainee - Customer Success?
Check Below For Freshworks Graduate Trainee - Customer Success Apply Link

Freshworks Off Campus Drive 2023 for Customer Success Specialist Position | Freshworks Freshers Drive 2022 | Off Campus Jobs



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Freshworks Off Campus Drive 2023 for Graduate Trainee

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