Tech Mahindra Off Campus Drive 2023
Tech Mahindra Off Campus Drive 2024 for Customer Service Associate Position | Tech Mahindra Freshers Drive 2023 | Off Campus Jobs


Job Role Associate Customer Support
Job Type Full Time
Experience0-1 Years
Qualification Any Degree
Salary ₹2,50,000-₹3,50,000/- per annum
Year of Passing Any
Job Location Chennai, Tamil Nadu, India
Walk In Date 4th - 13th January 2024

Tech Mahindra Off Campus Drive 2024 for Associate Customer Support Position | Infosys Freshers Drive 2023


About Company:

Tech Mahindra Limited is an Indian multinational subsidiary of the Mahindra Group, providing information technology (IT) services and business process outsourcing (BPO) to companies in various  markets. Tech Mahindra Limited is an expert in digital transformation, consulting and business re-engineering solutions and is a part of the Mahindra Group company.

Name Of Organization:

Tech Mahindra

Job Description for Tech Mahindra Customer Service Position 2024:

  • Tech Mahindra Off Campus Drive 2024 hiring freshers for Customer Service Associate Position
  • Handling customer queries on Web Chat, E-mails and Social Media
  • Educate current and potential customers with product and service information
  • Maintain accurate customer records
  • Identify and escalate priority issues to the Team Leader and Ops Team
  • Actively participate in team meetings

Roles and Responsibilities for Tech Mahindra Customer Support Position 2024:

  • Handle all queries in a polite, professional manner
  • Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution
  • Educate customers on services and processes
  • Escalate any issues to the Team Leader
  • Achieve agreed KPIs and Objectives
  • Adhere strictly to shift schedules
  • Adhere to laid down internal policies, procedures and processes
  • Work collaboratively with the team

Eligibility Criteria for Tech Mahindra Off Campus Drive 2024:

  • Graduation Documents are Mandatory
  • Its Complete Night shifts and rotational
  • No Work from Home- Complete work from the office
  • No Virtual Interviews
  • No Non Voice Requirements
  • Freshers & experienced both can apply.
  • 6 Days working with rotational shifts & 1 rotational Week-off.
  • Immediate joiners required
  • Candidate should be willing to work from office.

Qualifications required for Tech Mahindra for Customer Service Associate Position:

Degree
  • Any Degree

Selection Process for Tech Mahindra Customer Service Executive:

  • Round 1: HR round
  • Round 2: Email Writing
  • Round 3: OPS Round
  • Round 3: Versant test
  • Round 4: Client Round Video Call

Tech Mahindra Walk In Interview Location 2023:

Interview Date:📅 9th August - 18th August 2023

Interview Time:🕙 9.00 AM - 1.00 PM

Interview Location:📍 Tech Mahindra Info City Gate No 2 -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081.

Tech Mahindra Walk In Location 2024:

Interview Date:📅 4th January - 13th January 2024

Interview Time:🕙 10:30 AM to 4:30 PM

Interview Location:📍Tech Mahindra Limited No. 90/B-1, SBC Tech Park, Madras Thiruvallur High Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 600058.

Skills required for Tech Mahindra Customer Service Executive Position 2024:

  • Good communication skills required.
  • Resolve e-commerce customer queries
  • Ensure customer satisfaction by providing solutions to their problems

Important Note:

  • Cab Facilities ( Both Pickup & Drop)
  • Looking for immediate joiners
  • Medical Insurance

How to apply for Tech Mahindra Off Campus Drive 2024 for the role of Customer Service Executive?
Check Below For Tech Mahindra International Voice Process Position Apply Link


Tech Mahindra Off Campus Drive 2024 for Voice Process Position | Tech Mahindra Freshers Drive 2023 | Off Campus Jobs



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Tech Mahindra Off Campus Drive 2023 for Freshers

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