Amazon Off Campus Drive 2024 for IT Support Associate Position | Amazon Freshers Drive 2024 | Amazon Freshers Recruitment 2024 | Off Campus Jobs
| Job Role | IT Support Associate |
| Job Type | Full Time |
| Experience | 6 - 18 Months |
| Qualifications | Any Degree |
| Year of Passing | Any |
| Salary | Not Disclosed |
| Job Location | Bangalore, Karnataka, India |
| Last date | ASAP |
Amazon Off Campus Drive 2024 for IT Support Associate | Amazon Freshers Recruitment Drive 2024
About Company:
Amazon is an American multinational technology company based in Seattle that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is considered one of the Big Four technology companies, along with Google, Apple, and Facebook. It has been referred to as "one of the most influential economic and cultural forces in the world" as well as the world's most valuable brand.
Name Of Organization:
Amazon
Job Description for Amazon IT Support Position 2024:
- Amazon Off Campus Drive 2024 hiring freshers for IT Support Associate position
- IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India.
- The team utilizes an omni-channel contact center to provide efficient, streamline 24x7 IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time.
Roles and Responsibilities for Amazon Off Campus Drive 2024 for IT Support
- Effective Communication Skills: Demonstrating proficiency in clear and concise communication. This role needs interaction with Amazon Internal customers it includes APAC/EMEA/AMER Operation /IT team/Customer support.
- Adherence to standard operating procedures (SOPs) is fundamental to maintaining consistency and efficiency in daily operations.
- Basic Knowledge on IT Troubleshooting on end user devices: Competence in resolving issues on various client devices, including desktops, laptops, printers, and scanners.
- Basic Understanding and troubleshooting skills on Various Operating system specifically on Windows and Linux
- This position requires a flexible work schedule involving rotational shifts. Providing real-time customer experience by working in 24*7 operating environment.
- Adherence to OTS Service Desk Goals: Meeting targets for Response and Resolution SLA, CSAT, and effectively managing incidents.
- This role will be working from Bangalore (BLR18) Corporate office.
Qualifications required for Amazon IT Support Associate Position 2024:
- Any Bachelor’s degree/Diploma is eligible to apply
- Strong communication skills in English (both written and oral fluency)
- 6 months to 18 months of work experience.
- Good communication skills
- Basic Understanding of ITIL-Based Ticketing Tools and Monitoring Tools
- Basic Understanding and troubleshooting skills on Network
Selection Process for Amazon IT Support Associate Position 2024:
- You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience.
- If successful, Amazon will contact you about next steps!
Benefits at Amazon:
- Night shift allowance INR 150 / Night
- Sodexo Benefit INR 1100 per month
- Transport Allowance INR 4000 per month (work from Office) / Office Transport
- Health Insurance Benefit 5 LPA
- Overtime Allowance
How to apply Amazon for Off Campus Drive 2024 for the role of IT Support Associate?
Check Below For Amazon IT Support Associate Associate Apply Link
Amazon Off Campus Drive 2024 for IT Support Associate Position | Amazon Freshers Drive 2024 | Off Campus Jobs
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